This contract is made between Yağna Travel Agency '' www.dailyexcursionsmarmaris.com '' TÜRSAB No: 3579 and the person who purchased the product (participant).
The terms and conditions that apply to this contract include the period of time between ‘Beginning with the procurement process and the time elapsed between completion of the service’.
'' www.dailyexcursionsmarmaris.com '' web site, developed by Yağna Travel Agency, served since 2013. The Agency is a '' A Group '' status and a member of TÜRSAB (Association of Travel Agencies Turkey). Membership number '' 3579 ''
All daily activities/excursions arranged by the agency are subject to the legislation of Turkey Travel Agency (Law No. 1618). Payments may be made on activities/excursions day or as an online payment system (early booking) by credit card or debit card (Visa, Master Card, Maestro and American Express). All prices include VAT. Online payments; It is implemented with SSL security encryption via iyzico.com (virtual POS).
Yağna Travel Agency '' www.dailyexcursionsmarmaris.com '' do the best to organize activities/ excursions as they are described in our web-site, however Yağna Travel Agency '' www.dailyexcursionsmarmaris.com '' does not accept responsibility for every details of the same and reserves the right to cancel or alter all or any part of any excursion/activity without prior notice. For the cancellations made by the agency; Change of activities/excursions days, conversion to another activities/excursions or can be refunded. Nothing can be done other than these options and it does not entitle the participant to compensation.
If the participant wishes to cancel / return the activity they have purchased. The reason for the cancellation / return must be written and certified (Health conditions such as death, injury, accidents, pregnancy that may happen to his or her 1st degree relative.) For cancellations made by you, prior to 3 days of the excursion date will be refunded in full. - For cancellations made between 3 to 1 days of the excursion date, half the payment is refunded. - Unfortunately no refund is available for cancellations made within the same day prior to the excursion date. (All these requests must be notified in writing by the person who is making the reservation).
You are requested to bring your passports along with you on the day of departure if you have booked an excursion to Rhodes from Marmaris. All other tours with us can be made without passports. Visas: None of the EU citizens need a VISA for traveling to Rhodes, Greece. And, no Visa charge is applicable on your return to Marmaris, Turkey.
For complaints; If you have an issue or dispute with an Excursion, please send us an e-mail to [email protected] or call the excursions manager: 009 0552 241 94 93 / 009 0541 880 02 70. We will do our best within our capacity to resolve your complaint. Any claim or dispute cannot be solved cordially shall be resolved as per the laws of the governing country in which the Excursion or Activity took place.
The activities/excursions, which the participant purchased for any reason may be transferred to another person. In this case, the person to whom it is assigned must have the conditions of participation. The person must also notify the agent by e-mail at least 7 days in advance. There is no extra charge for the transfer. Transfer cannot be made without notification and no refund can be made for this reason.
By booking an Excursion or Activity you agree to submit any such case/s to this jurisdiction.
Disaster, war, etc. In extraordinary circumstances, If any excursion / activity cannot be performed, the participation fee will be refunded in full with the participant within the period to be announced.
the participant is deemed to have accepted the above contract when participant do reservation any activities/excursions.